All our pieces have an anti-tarnish bath to prevent them from normal oxidizing of the Silver to occur. Nonetheless, we recommend not leaving your pieces in the bathroom or somewhere with a lot of humidity otherwise they will get tarnished after some time. The best option is to wear your pieces! Sterling Silver tarnishes less when you use it!

For more information see the complete guide of JEWELRY CARE.

It can take us up to 3 days to create and package a piece.

PORTUGAL: 48h–72h business days

EUROPEAN UNION: 7–10 business days

REST of the world: Varies depending on the origin but max. 20 business days.
 

Fast shipping option with a 72h delivery for EUROPE only. We use UPS, DHL or Fedex for fast delivery.

 

Exchanges

Within a maximum period of 30 days, you can proceed to exchange for another piece of equal or greater value, upon presentation of the invoice and guarantee.

To do so, you need to contact us via
E-Mail: mathildebergue@berguejewlry.com.

The exchanges are only approved when the pieces are unused and inside their respective boxes.

For more information see the complete procedure in SHIPPING & EXCHANGES.